Privacy Policy

May 28, 2018

Background

The Color Concierge, LLC (We/Us/Our) understands that your privacy is important to you and that you care about how your information is used and shared online.  We respect and value the privacy of everyone who visits www.thecolorconcierge.com (Our Site) and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.

This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site.  Please read this privacy Policy carefully and ensure that you understand it.  Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

SCOPE – What Does This Policy Cover?

This privacy notice discloses the privacy practices for Our Site but does not extend to any websites that are linked to from Our Site (Whether We provide those links or whether they are shared by other users).

This privacy notice applies solely to information collected by this website, and will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. Which choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use and Sharing

We are the sole owners of the information collected on this site.  We only have access to/collect information that you voluntarily give us via email or other direct contact from you.  We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us.  We will not share your information with any third party outside of our organization, other than as necessary to fill your request.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Personally Identifiable Information collected by Us is securely stored and not accessible to third parties or Our employees for use as directed above.

We only keep your data for as long as we need to in order to use it as described in this policy, and for as long as we have your permission to keep it.  In any event, we will conduct an annual review to evaluate whether we need to keep your data.  Your data will be deleted if we no longer need it in accordance with the terms of our Data Retention Policy.  Our Data Retention Policy is as follows:  If you unsubscribe from our email list, we will remove your name from our mailing list.  If you are a customer and have not purchased a second package we will remove your account information from our website after five years.

Your data will be stored and transferred outside of the European Economic Area (the “EEA”). You are deemed to accept and agree to this by using Our Site and submitting information to Us.  If We do store or transfer data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the GDPR.  Such steps may include, but not be limited to, the use of legally binding contractual terms between Us and any third parties.

Your Access to and Control of Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you if any.
  • Change/correct any data we have about you
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Any personal information received directly from you, such as your email address and name is handled with accepted industry standards to protect the personal information submitted, both during transmission and after we receive it. No method of transmission over the internet, or method of electronic storage, is 100% secure.  However, this site is encrypted with Secure Socket Layer (SSL) Technology to provide the maximum amount of security, possible).

We use industry standard 3rd party providers (i.e. MailChimp, Paypal, Stripe, Easy Digital Downloads, etc.) to voluntarily gather personal information and accept payment information from our users and we are not responsible for any security issues that may occur from the use of these providers.

Cookies

We use “cookies” on this site.  A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site.  For example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.  Usage of a cookie is in no way linked to any personally identifiable information on our site.

We use a third party to gather information about how you and others use Our Site. For example, we will know how many users access a specific page and which links they clicked on.  We use this aggregated information to understand how the site is used and to improve usability and customer experience of the site.

You can chose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security.  However, this can affect how you are able to interact with our site as well as other websites.

Analytics

This site has enabled Google Analytics display features.

This site and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies or other third-party identifiers together.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Log Files

As with most other websites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider, such as AOL or Comcast), the browser that you used to visit our site (such as Safari, Internet Explorer or Chrome), the time you visited our site and which pages you visited throughout our site.

Email List Subscribers

We use MailChimp, a professional secure, notable and industry-standard email marketing company that allows us to track interaction, manage unsubscribes and access our data for lawful compliance.

Everyone who subscribes is on this list because they opted into the list of their own accord. However, you are also free to unsubscribe (opt out) whenever you like. ON the emails I send you from MailChimp, you will see a button at the bottom of the email to unsubscribe.

Or, you may contact us at any time at michelle@thecolorconcierge.com or through Our Site to unsubscribe.

If you unsubscribe, you will never be contacted again from this site, for any reason, with these exceptions:

  • You purchased a product and are being sent an update
  • You sent us an email requiring an answer
  • As required by law such as to comply with a subpoena or similar legal process
  • When I believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request.

Orders

We work with Easy Digital Downloads to handle transactions, and they integrate with PayPal and Stripe to collect payment, and Gravity Forms to collect the color preference information that we need to fulfill our consulting orders.  We store your color preference information and your paid custom reports for a minimum of one year in Dropbox.com (a secure cloud storage service) in case you would like to retrieve the information, or if you request for us to delete the information.

We request information from you on our order form. To buy from us, you must provide contact information (like name and address) and financial information (like credit card number, expiration date, security code). This information is used for billing purposes and to fill you orders. If we have trouble processing an order, we’ll use this information to contact you.  We do not keep any financial information such as credit cards, for our protection and yours.

Surveys and Contests

Occasionally our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information.  Information requested may include contact information (such as name and address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and awarded prizes.  Survey information will be used for purposes of monitoring or improving the usability and customer satisfaction for the website.

Disclosure to Law Enforcement

We may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies.  We will cooperate fully with law enforcement agencies.

Additional Policy Information

This website includes widgets, which are interactive mini-programs that run on this site to provide specific services from another company. Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.

This Website offers publicly accessible blogs and comment areas. You should be aware that any information you provide in these areas may be read, collected and used by others who access them.

If The Color Concierge is involved in a merger, acquisition or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on Our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Correcting, Updating and Deleting Your Personal Information

To review and update your personal information to ensure it is accurate, contact us through our website, or at michelle @ the color concierge   .com.  OR at the bottom of every email you receive from us is an opportunity to update your preferences such as if you have a change of your email address.

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable information from Our Site’s database by contacting michelle @ the color concierge .com, through the Contact Us page on Our Site, or at the snail mail address at the bottom of this Policy Statement. However, because of backups and records of deletions, it may be impossible to delete a visitor’s entry without retaining some residual information.  An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer or use Personally Identifiable Information relating to that individual in any way moving forward.

Changes

Any changes to our Privacy Policy will be placed here and will supersede this version for our Policy. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site before the change becomes effective.  However, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

Contact Information

You can contact me about this privacy statement by sending an email to michelle @ the color concierge .com

Or snail mail me at my registered address:

Michelle Marceny

4903 Fountain Street

Boulder, CO 80304

 

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